Whether your water heater fell over, the kids forgot to turn off the bathtub faucet, the normally serene river down the road has burst its bank, or a 24-foot storm surge in Bell has wiped out your home, Water Damage happens. In fact, that’s why many homeowners carry insurance – to protect their homes from unpredictable catastrophes.
Unfortunately, one man’s catastrophe is another man’s problem. This is true especially when dealing with your insurance company over Water Damage Restoration claims. Is it a catastrophe or is it your problem? Is the flood event covered or not?
Most homeowners in Bell insurance policies exclude certain types of flooding so it’s useful to review your policy before and during the water restoration claims process. If you have National Flood Insurance, you should be prepared with that information as well.
Water damage and restoration claims are subject to all kinds of rules and loopholes and your insurance company knows exactly what they are doing – do you? If you’re getting the runaround from your insurance about a restoration claim, don’t take their word for it. Read your insurance policy and find out exactly what is covered. You pay your premiums for the service that the insurer provides. When it’s time for restoration for a covered loss, you don’t deserve to be short changed.
While many water claims are specifically excluded from an insurance policy, not all are. During hurricanes and major storms, some water damage is specifically excluded such as water damage from a storm surge. However, if your roof blows off and the rain damages the interior of your home, then the water restoration would likely be covered. Beware of the insurance agent that wants to classify damage as something other than it is. For example, if the agent claims the water damage is due to storm surge when it’s clear that the reason the home is water damaged is because the roof blew off, then stick up for yourself and demand that the adjuster look at the obvious.
In these cases, restoration compensation could be less than what’s needed thanks to an insurance adjuster whose eyes are on the bottom line, not what you are entitled to under the terms of your policy. Get a professional involved if you need help. Public insurance adjusters can act on your behalf and get a better settlement offer while specific contractors, such as roofers and rebuilders, can document the damage, make reasonable efforts, and back you up when you’re filing a restoration claim.
Your insurance company wants to save a few bucks while you want to make sure that you can restore your property. You are at odds with each other even though you are business partners. Get a third party involved and ensure that your restoration goes the way it should.
It is always recommended to leave fire and water damage restoration to the professionals. There are too many things that can go wrong and only a few that can go right if you decide to tackle the job yourself, or hire an unqualified company to do it. So the question is, what qualifies as a professional restoration company and how do I find one?
The ideal restoration company will have certified technicians with knowledge and experience in the field. They will have all the proper equipment to do the job. They should also have the ability to help you with the insurance process. If you encounter a restoration company that doesn't have 24/7 service then move on. This is a fundamental necessity for this type of industry.
If you are not in a fire or water damage situation it doesn't hurt to still call around and find one to keep in your back pocket in case you ever do need one. This will eliminate the hassle of having to search for a qualified company in the midst of an actual emergency. Already having a trusted company at the ready will make life just a little easier should you ever have the unfortunate incidence of a fire or flood.
Qualified fire and water damage restoration companies are out there. Unfortunately so are a number of unqualified companies. Make sure you ask the right questions to ensure you get one of the good ones.
How To - Clean-Up & Repair Water Damage
Water Damage Restoration and Services
Dealing with water damage can be a traumatic experience. You feel a loss of control in your own home! The feeling only gets worse if you have a company come in and rip apart your walls, carpet, furniture, and rummage through your personal items! After dealing with all this aggravation and more, you get "rewarded" with a bill for $1,000's!
This does not have to be your experience with water damage.
You already have the ability to clean up your own water damage, you just need the know-how! Below is a step-by-step skeleton of what the actions you should take in remediating your own water damage.
Ensure Your Furniture is Safe- Check for structural damage and if water affected absorbent areas.
Drying Equipment- You will need to use air movers, fans, and dehumidifiers after you finish the demolition and restoration process. These pieces of equipment will allow your home to dry properly.
Deal with Insurance Companies- After you remediate your water damage, you will have to deal with your insurance company and make sure the insurance company pays you the money you deserve!
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